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The LEGO Group Key Account Manager (Department Store & Grocery Channel) in Taipei, Taiwan

Key Account Manager (Department Store & Grocery Channel)

  • Location Taipei, New Taipei, Taiwan

  • Job ID 0000014186

  • Category Sales, Marketing & Product Management

Job Description

Are you passionate to drive our external retailers in alignment with business plans and growth expectations?

Come join our passionate, creative & professional team to help us continue to grow our department store & grocery channels in LEGO® Taiwan!

Core Responsibilities

  • Sustain key position within Department store channel, a key channel within Taiwan toy market, and continue further growth.

  • Support penetration into Grocery channel (hyper and super) especially hyper which is currently under penetrated in Taiwan market, and contribute to The LEGO Group and Business Unit strategy and growth ambitions of Taiwan.

  • Lead the field sales team to support store level execution across key offline channels (dept. store, grocery, GT) while cementing strong relationships with store managers.

  • Develop long and short-term strategy for both channels including and not limited to, store expansion plan and assortment maximization.

  • Develop joint business plan with retail partners to improve commercial value and deliver the best LEGO brand experience and consumer, shopper and customer service in Taiwan via both physical and online stores.

  • Support hyper market growth initiatives by working as grocery channel lead both in Taiwan and regional roles.

  • Drive the alignment and execution of the strategy by working closely with the local marketing team, regional and global partners.

  • Manage long-term forecasting and short-term stock turn of responsible accounts, increasing the efficiency of business operations to meet growth ambitions and demand.

  • Represent LEGO Taiwan in regional and global platforms.

Play your part in our team succeeding!

This position will be directly reporting to the Country Manager of Taiwan. Department store and Grocery channel are key strategic channel for LEGO Taiwan. Department store has long been a key channel for the toy category and currently undergoing dynamic changes to address shoppers moving to online. Grocery channel is one of the biggest retail channel however toy category has never been a key category within. This role represents an opportunity to strategically drive both commercial results and brand building in Taiwan. Also a key position within the Taiwan Sales team to lead the commercial growth and agenda.

Do you have what it takes?

  • 5 or more years in knowledge and experience in retail (preferably in hyper and dept. stores) and key account management

  • Strong communication skills in both English and Mandarin, sufficient for strategic selling and relationship building

  • Strong collaboration and analytical skills

  • Experience in autonomous customer meetings, sales forecasting and initiative planning

  • Experience in leading and/or engaging with Field sales

  • Financial acuity (retail P&L management)

  • Result oriented with a can-do spirit, agile mentality and customer service oriented demeanor

  • Able to lead and handle change in a dynamic environment


What’s in it for you?

Here are some of what to expect:

  • Family Care Leave – We offer enhanced paid leave options for those important times.

  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

  • Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO ® team today.